Friends Bookstore (“this site”) attaches great importance to the privacy of users.

I. Scope of application

The privacy policy covers how this website handles the personal data collected or received by this website, including information about users browsing this website and using the services of this website. Personal information refers to information that can identify you (such as your name, address, email address or phone number) including but not limited to (i) your name; (ii) mailing address and/or billing address; (iii) account details, including account number, service number or user name; (iv) payment details, including credit card information, bank account numbers and other bank information; (v) contact details, including contact name, phone number, email address; and generally non-public information.

II. Data collection and use

1. Process membership application. 2. Compile overall statistics of members. 3. Verify identity and records, and maintain a contact list to facilitate communication between members and the company. 4. Handle and follow up orders, service requirements, inquiries and complaints. 5. Provide members with the latest information that the company believes members are interested in, such as promotional activities, new services and products, and other promotional and marketing materials. 6. Notify members about the privileges exclusive to members.

III. Information Sharing and Disclosure

Friends Bookstore will not disclose or transmit your personal information to others or non-affiliated companies, unless having your consent, or to provide you with the products or services you request.

IV. Using “Cookies”

Some pages in the Friends Bookstore website will contain “cookies” files to enhance the user experience. A “cookie” file is a small text file stored in the Internet browser of your computer to store user preferences. The “cookie” file itself does not provide the user’s email address or other personal information to this website. This website will only access the relevant information when the user chooses to provide the relevant personal information to this website. However, when users provide personal information to the website, the relevant information may be linked to the data stored in the “cookie” file. Most Internet browsers are initially set to allow the use of “cookies” files. If you do not allow the use of “cookies” files, you can make adjustments on the Internet browser and electronic devices. If you disable the “cookie” file, you may not be able to use some functions on our website.

V. Amendment of Privacy Policy

Friends Bookstore may revise this privacy policy from time to time. If we make major changes to the rules on the use of personal data, we will post a notice in a prominent place on the website to notify you of the changes.

VI. Enquiries and Suggestions

If you have any enquiries and suggestions, please email to: cs@friendsbookstore.hk.


Policies and codes of practice formulated in accordance with the Personal Data (Privacy) Ordinance of the Hong Kong Special Administrative Region
Revision Date: 01/04/2021